Email Support
[email protected]Best for account access, campaign review, billing questions, payout questions, policy questions, and provider review.
Email ClickOrbis Support
ClickOrbis
Support / Contact
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Support & Contact
Contact ClickOrbis for account help, advertiser campaign questions, payout review questions, refund requests, policy questions, or payment-provider review.
Email is the fastest way to reach us. Include the relevant account email, campaign name, invoice reference, or policy topic so the request can be reviewed quickly.
Soft Public Beta:
ClickOrbis is currently in public beta. Public signup is allowed, but campaign approval, payout approval, fraud review, and safety checks remain controlled.
Phone
(605) 340-0049Phone messages are reviewed regularly. For faster assistance, email [email protected].
Do not share passwords, payment-card information, banking information, Social Security numbers, tax information, or other sensitive information by phone.
Business mailing address
What do you need help with?
Member Accounts
Login, email verification, account status, ad-view rewards, referrals, wallet balance, and payout review questions.
Advertisers and Campaigns
Campaign setup, ad length selection, review status, campaign delivery, checkout questions, and advertiser policy help.
Billing, Refunds, and Payouts
Campaign invoices, refund requests, payout eligibility, payout review timing, and account-balance questions.
Privacy and Website Safety
Privacy requests, account safety, campaign-content concerns, abuse reports, and policy review questions.
What to include
- Members: account email, issue summary, relevant ad or payout request, and screenshots if useful.
- Advertisers: business email, campaign name, website URL, invoice reference, and the question you need reviewed.
- Provider review: company name, requested documentation, review deadline, and a direct reply address.
Do not send passwords, full card numbers, banking credentials, Social Security numbers, tax documents, API keys, or other sensitive information unless ClickOrbis specifically asks for it through an approved process.
Support expectations
Support hours
Monday-Friday, 9:00 AM-5:00 PM Mountain Time
Campaign review
Advertiser campaigns are reviewed before delivery.
Payout review
Payout requests are reviewed manually during beta.
Public beta status
Live advertiser billing and user payouts remain disabled until approved and fully tested.
For payment providers, advertisers, and compliance reviewers
ClickOrbis Media LLC operates ClickOrbis as an advertising marketplace. Advertiser campaigns require review before delivery. User payouts, advertiser billing, card payments, and referral payouts remain disabled during beta until the required provider approvals and production controls are complete.